You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

nawal73 Author

Level 1

4 points

Iphone order Payment on hold

So, on September 29th, I ordered the iPhone 14 Pro online and the money went through; I then received an email verifying my payment.

I just got an email saying that the money did not go through and that I needed to adjust the payment method so, i did just that and there was an error on the website. I then received an email stating that it had been processed; I opened the link to apple.com to check what had happened to my order, and it is still waiting to process the payment. So I'm a little confused with what to do

Posted on Oct 17, 2022 2:02 AM

Top-ranking reply

babowa

Level 9

78,405 points

Posted on Oct 17, 2022 8:10 AM

Contact Apple; we are other end users and do not have access to account information.

View in context

Iphone order Payment on hold

Similar questions