You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

'Find My' Email Received for phone not lost

My phone is not lost but I received an email that my iphone had been located. I didn't report it lost and 'Find My' correctly located it sitting right beside me. What caused this notification?

Posted on Oct 24, 2022 4:47 PM

Reply
4 replies

Oct 24, 2022 5:01 PM in response to HW from EDH

Did you click on a link in the email to track your phone, and enter your Apple ID and password? If so you fell for a scam: You may get a text or email from “Apple” or “Apple Security” (or sometimes “Police”) saying your phone has been found and to click on a link to see its location. This is NEVER from Apple or from law enforcement; it is from the thief or fence to steal your Apple ID and identity. Delete any such message without responding to it. Apple never gets involved in lost or stolen devices→Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams


If you did you have just revealed your Apple ID and password to a criminal. Change your password immediately!


Apple does not send you emails when your phone is found. Check this out→Checklist: If you want to see if anyone else has access to your device or accounts - Apple Support

'Find My' Email Received for phone not lost

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.