You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac log in issue

When I update number and log in with my account/password, however it fail all the time.

What I finding

1.this Mac is first used by my previous colleagues and log in with her Apple ID, I log in the Mac with my Apple ID, it’s all okay but fail for update app as it need log in , however it pop up my previous collage Apple ID and fail

what can I do to fix this issue

MacBook Pro 13″, macOS 12.6

Posted on Oct 26, 2022 12:16 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2022 12:28 AM

As bought content from the AppStore is linked to the Apple ID that has been used to buy/download the app, you will have to download it again, this time using your Apple ID and password.

1 reply

Mac log in issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.