You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

lost music

I recently moved to Australia - a lot of my music has disappeared; recent purchases only show this year. How do I get my albums back?

MacBook Air 13″, macOS 13.0

Posted on Oct 26, 2022 11:48 PM

Top-ranking reply

Level 9

73,347 points

Posted on Oct 27, 2022 12:27 AM

Did you follow these steps, before you changed your Apple ID region?

...

What to do before you change your country or region

Spend any balance remaining on your Apple ID. If you're not sure whether you have a balance, check your Apple Account balance.
Cancel your subscriptions and wait until the end of the subscription period.
Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process. You can cancel a pre-order.
Make sure that you have a payment method for your new country or region. See what payment methods you can use.
Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.

...

View in context

Similar questions