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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my face id stopped working on my iphone 12 so i reset face id and then tried to set it up again and now it won’t let me get past the first step; positioning my face in the frame. it will keep telling me to lower or higher it or just say face id isn’t available. i have reset my phone 3 times i saw something saying to turn on the ringer i did that as well none of it made a difference. my phone is completely up to date as well.
iPhone 12
kirstennn3 wrote:
my face id stopped working on my iphone 12 so i reset face id and then tried to set it up again and now it won’t let me get past the first step; positioning my face in the frame. it will keep telling me to lower or higher it or just say face id isn’t available. i have reset my phone 3 times i saw something saying to turn on the ringer i did that as well none of it made a difference. my phone is completely up to date as well.
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
kirstennn3 wrote:
my face id stopped working on my iphone 12 so i reset face id and then tried to set it up again and now it won’t let me get past the first step; positioning my face in the frame. it will keep telling me to lower or higher it or just say face id isn’t available. i have reset my phone 3 times i saw something saying to turn on the ringer i did that as well none of it made a difference. my phone is completely up to date as well.
If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
Face ID not working or setting up
