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lucy152 Author

Level 1

5 points

exc_bad_access error when trying to open Microsoft Office programs/docs on new MacBook Air

I have just purchased a new, 2022 version of MacBook Air. I transferred all data over from my old MacBook Air successfully.

I am logged into my Microsoft Office account on my new MacBook Air, but none of my existing docs will open, not will the programs open by themselves - I get a EXC_BAD_ACCESS ERROR each time.

I have reinstalled Office several times, and also shut down repeatedly, with nothing fixing it.

How can I fix this? Thanks

MacBook Air 13″, macOS 10.12

Posted on Oct 31, 2022 6:47 AM

Top-ranking reply

John Galt

Level 10

146,486 points

Posted on Oct 31, 2022 8:13 AM

Contact a third-party vendor - Apple Support:

Find Microsoft products on Microsoft's website and the App Store.

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exc_bad_access error when trying to open Microsoft Office programs/docs on new MacBook Air

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