my phone won't force shut off or open apps

kyracoop Said:

"my phone won't force shut off or open apps: my phone will not force shut off with the volume button and power button nor open any apps. I need help"

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Troubleshooting a Frozen iPhone:

I. Start with a Force Restart:

Refer to this link: Force Restart iPhone - Apple Support

II. No Success?

Refer the the following for troubleshooting techniques...

• If the Screen isn’t Working on your iPhone or iPad - Apple Support

• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support