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Level 1

4 points

“BackUp” is grayed out. How to fix?

Trying to backup ipad mini 4 to windows itunes with usb. The itunes recognizes ipad but only gives option for restoring. “Backup” is grayed out. How can this be fixed? The ipad is not locked.

iPad mini 4 Wi-Fi

Posted on Nov 1, 2022 12:30 PM

Top-ranking reply

LotusPilot

Level 10

293,760 points

Posted on Nov 1, 2022 5:32 PM

See:

If you can't back up to iCloud - Apple Support
If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support

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“BackUp” is grayed out. How to fix?

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