You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

VIP Mail going to Junk

Emails that have been designated VIP are still going to my junk mail folder. I want to be able to designate what goes to junk, not Apple!

Fix this!!!

Posted on Nov 4, 2022 4:49 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2022 7:22 AM

See the article Manage junk mail in Mail on iCloud.com - Apple Support

Indicate that an email isn’t junk

  1. In Mail on iCloud.com, click the Junk folder in the Mailboxes list.
  2. Select the message or messages, then do one of the following:
    • If you selected one message: Click , then click Move to Inbox.
    • If you selected multiple messages: Click Mark, then click “Move to Inbox.”

Subsequent messages from the same sender are no longer automatically marked as junk.

Read Set up rules to filter email in Mail on iCloud.com - Apple Support

Change or delete email filtering rules.


1 reply
Question marked as Top-ranking reply

Nov 4, 2022 7:22 AM in response to carrie69

See the article Manage junk mail in Mail on iCloud.com - Apple Support

Indicate that an email isn’t junk

  1. In Mail on iCloud.com, click the Junk folder in the Mailboxes list.
  2. Select the message or messages, then do one of the following:
    • If you selected one message: Click , then click Move to Inbox.
    • If you selected multiple messages: Click Mark, then click “Move to Inbox.”

Subsequent messages from the same sender are no longer automatically marked as junk.

Read Set up rules to filter email in Mail on iCloud.com - Apple Support

Change or delete email filtering rules.


VIP Mail going to Junk

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.