If the issue persists, you might consider restoring your iPad to Factory Settings. Before doing so, ensure that you have a current iCloud or iTunes backup of your iPad - the procedure being detailed in this support page:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are comfortable that you have a current backup of your iPad, you can proceed with the factory restore process - which will completely reset your iPad:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
As the factory restore process completes, you’ll be prompted to restore your data and setting from your backup. You can also restore data directly from your backup manually:
Restore all content to iPad from a backup - Apple Support
If difficulties persist, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Genius Bar Reservation and Apple Support Options - Apple