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My phone won’t update

I say that I can update my phone to iOS 15.7 but I have enough storage so I don’t know why it won’t let me

iPhone 11, iOS 15

Posted on Nov 6, 2022 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2022 3:33 PM

amarah193 Said:

"My phone won’t update: I say that I can update my phone to iOS 15.7 but I have enough storage so I don’t know why it won’t let me"

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Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip

2 replies
Question marked as Top-ranking reply

Nov 6, 2022 3:33 PM in response to amarah193

amarah193 Said:

"My phone won’t update: I say that I can update my phone to iOS 15.7 but I have enough storage so I don’t know why it won’t let me"

-------


Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip

Nov 6, 2022 3:28 PM in response to amarah193

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

My phone won’t update

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