You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

I can’t use if face at Citi bank apps

I can’t use Face ID at Citi bank apps

iPhone X, iOS 15

Posted on Nov 7, 2022 11:52 AM

Top-ranking reply

Level 9

67,012 points

Posted on Nov 7, 2022 12:05 PM

Does your Face ID work on other apps or to unlock your phone?

If so, that is an issue with the Citi Bank app.

If Face ID has stopped working altogether, then see the following article on how to fix it.

Click on this link to learn how to contact an app developer.

Click on this link to learn how to fix an issue with your Face ID

You can try this link as well for resolving Face ID issues.

View in context

Similar questions