I bought iPhone 13 a month ago and facing a weird issue. Occasionally (2-3 times in an hour randomly) I get a ghost touch i.e. iPhone senses a touch when my finger is about 1-2 mm away from the screen. Sometimes due to this, a new screen loads and my touch lands on the new screen. I have gone to the apple service centre in Chennai but they ran diagnostics and said there is no issue.
Has someone else faced the same issue and was there any resolution?
Hi dvraghavan76,
From what you described in your original post, here is what we recommend: If the screen isn't working on your iPhone or iPad - Apple Support
1) Restart your iPhone or iPad.
2) Make sure that your screen is clean and free of any debris or water.
3) Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
4) Remove any cases or screen protectors.
The reason why we are recommending the steps above is because they will show you what to do if your display isn't working as expected on your iPhone.
If you're still experiencing the same issue, contact the community for more help.
Thanks for using the Apple Support Communities.
Cheers!
I had taken to the Service centre; they had done the default checks and said the issue can't be reproduced.
The issue happens like 2-3 times an hour of regular usage of clicking lot of links.
I have tried removing case & protector; I have cleaned the display few times; reset the phone; reloaded OS. After these too it seems to be having the issue intermittently
For my complaint with Apple support, the last update I got is that this is an engineering issue and being looked into but there is no ETA for resolution.
iphone 13 sensing ghost touch intermittently
