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2022 iPad Pro 12.9 1 gig won’t start

My new iPad Pro won’t start

iPad Pro, 12.9-inch, 6th Gen, Cell 5G

Posted on Nov 10, 2022 9:00 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 10, 2022 9:07 PM

Wolfhow1 Said:

"2022 iPad Pro 12.9 1 gig won’t start: My new iPad Pro won’t start"

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Troubleshoot the iPad’s Power:

Rather than getting this serviced right away, save a few by troubleshooting the iPad’s power:


A. Back Screen:

Try the tips at these Apple Support links:





B. iPad Power:

Try the tips at these Apple Support links:



2 replies
Question marked as Top-ranking reply

Nov 10, 2022 9:07 PM in response to Wolfhow1

Wolfhow1 Said:

"2022 iPad Pro 12.9 1 gig won’t start: My new iPad Pro won’t start"

-------


Troubleshoot the iPad’s Power:

Rather than getting this serviced right away, save a few by troubleshooting the iPad’s power:


A. Back Screen:

Try the tips at these Apple Support links:





B. iPad Power:

Try the tips at these Apple Support links:



Nov 11, 2022 9:31 AM in response to Wolfhow1

Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour. Then, while still connected to external power, try a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.


If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

2022 iPad Pro 12.9 1 gig won’t start

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