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nadiia_11 Author

Level 1

4 points

Random subscription to App Store

Good evening!

This situation happened: my niece accidentally signed up for an annual subscription to the application.

I saw this after the bank tried to debit the funds from the card, but the card was inactive, so the bank refused. I couldn't update apps for 4 months due to incorrect payment information. As a result, I decided to top up the card so that it would be enough to pay $35 for the subscription and submit a random request for reimbursement.

Funds have been debited, but the system does not allow submitting a request for reimbursement.

The application was not used at all.

What can you advise in this situation? How to return funds?

iPhone 7 Plus, iOS 15

Posted on Nov 11, 2022 1:49 PM

Top-ranking reply

Lawrence Finch

Level 10

210,758 points

Posted on Nov 11, 2022 1:50 PM

Here is a guide to requesting a refund→Request a refund for apps or content that you bought from Apple - Apple Support

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Random subscription to App Store

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