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I can't download Monterey

I want to upgrade from Catalina 10.15.7 to Monterey. I'm using Safari 15.3 for my browser. I'm signed in on the App Store, I click "get" for Monterey. Software update window opens, says finding update. It never finds the update. What am I doing wrong?

iMac 21.5″, macOS 10.15

Posted on Nov 13, 2022 1:44 PM

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Question marked as Top-ranking reply

Posted on Nov 13, 2022 1:48 PM

The model year of an iMac is available at Apple menu > About This Mac.

A late 2012 through late 2013 iMac can be upgraded to Catalina 10.15.7 but no later. See: How to download macOS - Apple Support

A mid 2014 and late 2014 iMac can be upgraded to the latest version of Big Sur macOS 11 but no later. See: How to download macOS - Apple Support

A late 2015 iMac can be upgraded to the latest version of Monterey macOS 12. See:How to download macOS - Apple Support

A 2017 or later iMac can be upgraded to the current version of Ventura macOS 13. See: How to upgrade to macOS Ventura - Apple Support


1 reply
Question marked as Top-ranking reply

Nov 13, 2022 1:48 PM in response to susiesan8

The model year of an iMac is available at Apple menu > About This Mac.

A late 2012 through late 2013 iMac can be upgraded to Catalina 10.15.7 but no later. See: How to download macOS - Apple Support

A mid 2014 and late 2014 iMac can be upgraded to the latest version of Big Sur macOS 11 but no later. See: How to download macOS - Apple Support

A late 2015 iMac can be upgraded to the latest version of Monterey macOS 12. See:How to download macOS - Apple Support

A 2017 or later iMac can be upgraded to the current version of Ventura macOS 13. See: How to upgrade to macOS Ventura - Apple Support


I can't download Monterey

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