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i cant login to my mcbook air because of arrow in box

I can’t log into my MacBook Air, there is a box with an upward arrow after login prompt

Posted on Nov 15, 2022 8:55 AM

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Posted on Nov 15, 2022 10:30 AM

That means a Shift key has been pressed or the Caps Lock key is "on".


The Caps Lock LED status may not be accurate when initially turning on your Mac; in other words it may be illuminated when Caps Lock is actually "off" and vice versa. Try pressing it once and determine if the "up arrow" goes away.

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i cant login to my mcbook air because of arrow in box

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