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I paid for an annual subscription to Elevate last spring (April 2022), but have been unable to access this app since purchasing a new iPad in September. I even tried paying to another annual subscription today (saw it was on sale), but I was still inable to fully access this app, as it told me a subscriber (me, I think) already subscribed. How can I again gain access with my new iPad?
iPad Pro, 12.9-inch, 6th Gen, Wi-Fi
You should contact the app developer. It’s possible that they tied the sub to a device instead of an Apple ID.
How to contact an app developer - Apple Support
You should contact the app developer. It’s possible that they tied the sub to a device instead of an Apple ID.
How to contact an app developer - Apple Support
Unable to access paid for app on new iPad
