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app store download

i have an issue with my app store , i’ve tried downloading a new app but it still shows the loading sign , it does not bring me to the blue loading sign with the stop button . i’ve tried restarting my phone and signing in and out of my apple id but still the same , i was hoping someone could help ?

iPhone 13 Pro Max, iOS 16

Posted on Nov 19, 2022 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2022 7:31 AM

You are connected to your service provider. 📶


Your service provider lost its connection to the Internet.


Open Settings, then tap Airplane Mode to toggle it on, then 15 seconds later, tap to toggle it off.


If that didn’t help, then:

Click ▶︎ Cannot Connect to App Store for detailed instructions.


Need more help?

4 replies
Question marked as Top-ranking reply

Nov 19, 2022 7:31 AM in response to itsvanssss

You are connected to your service provider. 📶


Your service provider lost its connection to the Internet.


Open Settings, then tap Airplane Mode to toggle it on, then 15 seconds later, tap to toggle it off.


If that didn’t help, then:

Click ▶︎ Cannot Connect to App Store for detailed instructions.


Need more help?

app store download

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