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What do you do if you downloaded a song instead of an ringtone from iTunes? Is there a way to avoid the transaction and redo it as a ringtone?

Is there a way to get a refund for a mistaken purchased song? I was trying to get a ringtone and I bought the song instead.

Posted on Nov 21, 2022 9:10 AM

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Question marked as Top-ranking reply

Posted on Nov 21, 2022 11:24 AM

Is there a way to get a refund for a mistaken purchased song?


If you have received an invoice from Apple, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.

 


You can also try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

 

3 replies
Question marked as Top-ranking reply

Nov 21, 2022 11:24 AM in response to peonprincess

Is there a way to get a refund for a mistaken purchased song?


If you have received an invoice from Apple, it will be stated on the invoice for what you have to pay.

Tap on Report a problem on the invoice.

 


You can also try to -> Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

 

Nov 22, 2022 5:40 AM in response to femilo

If you have an iCloud subscription, you cannot remove your card because you need to have a payment method on file.

But you can change the card or change your payment methode.

See -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

You can also use your Apple ID balance as payment method: Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)


What you can buy with your Apple Gift Card or Apple ID balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)


Your iCloud subscription:

Check -> Go to -> Settings -> your name -> iCloud -> if you see 50 GB (or 200 GB or 2 TB) then you have an iCloud subscription.

If you have an iCloud subscription, you will receive a monthly bill from Apple, check your email box.

The subscription runs as long as you don't downgrade.




 


What do you do if you downloaded a song instead of an ringtone from iTunes? Is there a way to avoid the transaction and redo it as a ringtone?

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