You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📢 Newsroom Update
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
I am attempting to reset the screen time passcode on a classroom ipad. It is using software version 15.7.1 and is a 6th gen ipad.
When following the suggested steps to reset the passcode, I am not given a "forgot passcode" option. Each time I attempt to turn off the screen time, reset the screen time passcode, or even reset the ipad, I am stopped by a request for the screen time passcode. Help!
iPad
If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:
If you forgot your Screen Time passcode - Apple Support
If your iPad is capable of supporting iPadOS 13.x or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.
To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.
You mention this iPad is a “classroom” iPad. You should note that if the iPad is centrally managed, you may require the assistance of the IT or System Administrator that manages the device.
If you have forgotten the ScreenTime passcode, one of the two procedures outlined within this link should resolve the problem:
If you forgot your Screen Time passcode - Apple Support
If your iPad is capable of supporting iPadOS 13.x or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.
To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.
You mention this iPad is a “classroom” iPad. You should note that if the iPad is centrally managed, you may require the assistance of the IT or System Administrator that manages the device.
Reset screen time passcode after failed attempts...no forgot passcode option
