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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I'm looking for some support for some reason some of my apps have an extremely old email address in the app store for which I have no access to and can't recall the password. My apple id shows my correct email address and password so I can access things however when I want to update certain apps it has the old email as a default and requires the password with that email. How do I sort this? Any support or advise is really appreciated :)
Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Thank you. One is a banking app which wasn't got with the old email address. I will give your suggestion a try and hope that works.
2 email addresses in app store
