You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cant update my macbook 2015 12 inch

Hey fam,

I want to upgrade my macos from yosemite to Big sur( latest version i can do) but it doesnt let me, when i sign in with icloud with correct password and email says “Your Apple ID or password is incorrect.”

Does anybody know how to correct and update my mac book ?

MacBook, OS X 10.10

Posted on Nov 24, 2022 3:16 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2022 4:33 PM

Big Sur a Migration tip - Apple Community


Keep in mind your login for Apple Support Communities should work on the Mac App Store.

Similar questions

2 replies

Cant update my macbook 2015 12 inch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.