You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

One of my AirPods sounds very muffled. They are new and I have tried everything to get it to work. Any suggestions?

Any suggestions to stop the muffled sound on my new AirPods? I have tried everything that is suggested on line. Or should I just get a replacement?

Posted on Nov 27, 2022 4:43 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2022 7:18 AM

Hi una148, welcome to the Apple community

I hope you are doing well 🤗


I invite you to try this :

1/ Put your AirPods in their charging case, and close the lid.

2/ Wait 30 seconds.

3/ Open the lid of your charging case.

4/ With your AirPods in your ears and connected to your iPhone, iPad, or iPod touch, go to Settings > Bluetooth, or Settings > [your AirPods], and tap the More Info button next to your AirPods. If you don't see your AirPods in Settings > Bluetooth or in Settings > [your AirPods], just go to the next step.

5/ Tap Forget This Device, and tap again to confirm.

6/ With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7/ Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen.


-If your AirPods won't connect - Apple Support

-If your left or right AirPod isn't working - Apple Support

-How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

-How to reset your AirPods and AirPods Pro - Apple Support


Any suggestions to stop the muffled sound on my new AirPods?

If your AirPods are new I invite you to exchange them or organize a repair. Contact Apple support.

Apple support is available here: Apple Support


See you soon👋

Julio

1 reply
Question marked as Top-ranking reply

Nov 27, 2022 7:18 AM in response to una148

Hi una148, welcome to the Apple community

I hope you are doing well 🤗


I invite you to try this :

1/ Put your AirPods in their charging case, and close the lid.

2/ Wait 30 seconds.

3/ Open the lid of your charging case.

4/ With your AirPods in your ears and connected to your iPhone, iPad, or iPod touch, go to Settings > Bluetooth, or Settings > [your AirPods], and tap the More Info button next to your AirPods. If you don't see your AirPods in Settings > Bluetooth or in Settings > [your AirPods], just go to the next step.

5/ Tap Forget This Device, and tap again to confirm.

6/ With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7/ Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone, iPad, or iPod touch. Follow the steps on your device's screen.


-If your AirPods won't connect - Apple Support

-If your left or right AirPod isn't working - Apple Support

-How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support

-How to reset your AirPods and AirPods Pro - Apple Support


Any suggestions to stop the muffled sound on my new AirPods?

If your AirPods are new I invite you to exchange them or organize a repair. Contact Apple support.

Apple support is available here: Apple Support


See you soon👋

Julio

One of my AirPods sounds very muffled. They are new and I have tried everything to get it to work. Any suggestions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.