IOS 16.1.1 Freezing/Restarting problem

Ever since my phone has been updated to ios16.1.1 it has been freezing and restarting once every 30 min and it's so frustrating. It's not a hardware problem because I have not dropped or had water damage to the phone. My phone battery health is still 86% . What can i do to fix this?


iPhone 12 Pro

Posted on Nov 28, 2022 1:31 AM

Reply
1 reply

Nov 28, 2022 1:38 AM in response to ching229

When battery is reaching the critical point of its life, it can have unpredictable behavior.

Try also a "forced" restart of your 12, using these instructions:--> Force restart iPhone – Apple Support


Or, it might be a hardware (digitizer? other internal component?) failure but we, just users like you, cannot diagnose that issue remotely, sorry.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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IOS 16.1.1 Freezing/Restarting problem

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