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i was given an ipad from my son he reset the factory settings and set up the ipad using his info the ipad shut down and when we tried to turn it on it's asking for the passcode he says he didn't put one in any help would be appreciated

i was given an ipad from my son he reset the factory settings and set up the ipad using his info the ipad shut down and when we tried to turn it on it's asking for the passcode he says he didn't put one in any help would be appreciated

iPad Pro, 11-inch, 4th Gen, Wi-Fi

Posted on Nov 29, 2022 10:41 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2022 11:02 PM

make sure all steps were taken What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


I have not heard of ipads adding passcodes behind the users back

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i was given an ipad from my son he reset the factory settings and set up the ipad using his info the ipad shut down and when we tried to turn it on it's asking for the passcode he says he didn't put one in any help would be appreciated

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