Iphone camera going crazy.

My daughter has an Iphone 12 that we just got and it is having issues. When we load it from her prior Iphone 8, it will operate perfectly for 2-3 hours then the camera goes crazy (both front and back). It gives black screen, it goes blurry, it won't take any pictures...it won't switch from 1x to .5x. We have reset settings multiple times...again, we get less than 3 hours before it goes bonkers.

We have restored from I-cloud instead of directly from the other phone but same thing happens. Other apps like Snap and Instagram also fail at the same time (as far as taking pictures goes)

I'm wondering if this could be a corrupt backup causing the issue? If it's hardware, why does it work perfectly for hours, then not at all? Any help would be great

iPhone 12

Posted on Dec 2, 2022 11:18 AM

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Question marked as Top-ranking reply

Posted on Dec 5, 2022 12:50 PM

Greetings mseepman,


Based on the information provided, it does sound as if a corrupted backup could be the cause of the camera issues. To determine this, you will need to restore the phone to factory defaults, then set it up as new, without any backed up information. These resources will guide you:


Restore your iPhone, iPad, or iPod to factory settings - Apple Support


How to factory reset your iPhone, iPad, or iPod touch - Apple Support


Set up your iPhone or iPad - Apple Support


Take care.

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Question marked as Top-ranking reply

Dec 5, 2022 12:50 PM in response to mseepman

Greetings mseepman,


Based on the information provided, it does sound as if a corrupted backup could be the cause of the camera issues. To determine this, you will need to restore the phone to factory defaults, then set it up as new, without any backed up information. These resources will guide you:


Restore your iPhone, iPad, or iPod to factory settings - Apple Support


How to factory reset your iPhone, iPad, or iPod touch - Apple Support


Set up your iPhone or iPad - Apple Support


Take care.

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Iphone camera going crazy.

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