You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

q99D7_ Author

Level 1

19 points

Cannot connect to Aiport Extreme wirelessly to do a firmware update

Hello!

I for the life of me cannot configure my Airport Extreme router from my 2021 MacBook Pro (M1 Pro) WIRELESSLY. If I open Airport Utility All it shows is the gray "Globe" with the word "Internet" under it, but does not show any devices below it. I need to do a long overdue firmware update, but am unable to connect to the station itself to do said update.

Must I be physically connected to the Airport via an Ethernet cable to do this? Why can this not be done wirelessly?

Any help would be GREATLY APPRECIATED.

Thanks!

Posted on Dec 5, 2022 4:35 AM

Top-ranking reply

John Galt

Level 10

145,790 points

Posted on Dec 5, 2022 4:42 AM

Perform a "hard reset" according to How to reset your AirPort base station - Apple Support. Then, click the "Other Wi-Fi Devices" button in AirPort Utility to configure it.

View in context

Cannot connect to Aiport Extreme wirelessly to do a firmware update

Similar questions