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Michael_3310 Author

Level 1

4 points

Phone theft

I lost my phone and using the find my phone app it’s saying my phone is offline and it’s the new iPhone 14

why?

iPhone 14 Pro

Posted on Dec 5, 2022 2:49 PM

Top-ranking reply

Limnos

Level 10

418,009 points

Posted on Dec 5, 2022 2:55 PM

Hi Michael,

There's various reasons why you could see that. Your phone is switched off. Your phone is out of battery charge. Your phone can't connect to wifi or cellular service. Anyway, some of these are outlined in this document:

If Find My is offline or not working - Apple Support

Your chances of recovering the device would be enhanced if you had this feature set: Set up Find My on your iPhone, iPad, iPod touch, or Mac - Apple Support

Click on this link for a list of things to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

Good luck finding your phone!

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Phone theft

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