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updating ipad air 2 error

I tried to update my ipad air 2 from itune, however it can not be updated and notified that an unknown error uccurred (2009), please help to figure out this problem

iPad Air 2, iOS 8

Posted on Dec 6, 2022 8:06 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2022 2:31 AM

Error #2009 is explicitly listed by Apple. When your iPad is connected to a computer, these errors are often attributed to a faulty cable - or interference from Anti Virus or other Security software.


Try using a different cable, a different USB port - or, at your own risk, temporarily disabling your AV software.


iOS update and restore errors - Apple Support


2 replies
Question marked as Top-ranking reply

Dec 7, 2022 2:31 AM in response to hien191

Error #2009 is explicitly listed by Apple. When your iPad is connected to a computer, these errors are often attributed to a faulty cable - or interference from Anti Virus or other Security software.


Try using a different cable, a different USB port - or, at your own risk, temporarily disabling your AV software.


iOS update and restore errors - Apple Support


updating ipad air 2 error

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