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Level 1

4 points

Solution to my payment method was declined?

iPhone 11

Posted on Dec 13, 2022 11:19 PM

Top-ranking reply

Level 9

56,191 points

Posted on Dec 14, 2022 12:01 AM

How to complete your purchase if a payment failed or was declined:

If you still can't make a purchase:

You might have an unpaid order. Learn how to pay an unpaid order.
Contact your financial institution.
- You might need to ask your financial institution to allow international purchases on your debit or credit card.
- If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.
In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.

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