You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

app store download permission

Hi all, I’m new to the forum, and hoping that someone can help me with the following? I’ve bought my 4year old an iPad for Christmas, and have set up the settings so that I have to give permission for her to download apps etc. However I am now trying to download the school apps and educational apps ready for Christmas Day, and every app that I try to download brings up a box saying permission will be requested from parent (ie me), I click “ask” yet nothing happens. I don’t received an email or notification of any kind from apple to my email address to authorise the downloads. What am I doing wrong? Any ideas?

iPad, iPadOS 15

Posted on Dec 19, 2022 11:13 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2022 8:35 PM

Hi Damota1805

Welcome to the Apple (user-to-user) Community.


Re: What am I doing wrong? Any ideas?


Apple Support have articles online that may help get "Ask to Buy" working properly.


What to do: If Ask to Buy isn't working - Apple Support

and

If needed: How to: Approve what kids buy with Ask to Buy - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Dec 20, 2022 8:35 PM in response to Damota1805

Hi Damota1805

Welcome to the Apple (user-to-user) Community.


Re: What am I doing wrong? Any ideas?


Apple Support have articles online that may help get "Ask to Buy" working properly.


What to do: If Ask to Buy isn't working - Apple Support

and

If needed: How to: Approve what kids buy with Ask to Buy - Apple Support


All the best :-)

app store download permission

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.