You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I purchased a MacBook Air m1 in Sept 2021 and in Nov 2022 with a cycle count of 160, I am getting a battery service recommendation. The service center executive is asking me to pay for the better, and I don't agree that I am at fault for the battery issue. What to do?
All costs associated with repairs once the 1 year warranty expires are the responsibility of the device owner. You were offered extended warranty (AppleCare +); I assume you didn't elect to get it. All costs are therefore yours to cover.
All costs associated with repairs once the 1 year warranty expires are the responsibility of the device owner. You were offered extended warranty (AppleCare +); I assume you didn't elect to get it. All costs are therefore yours to cover.
The point is it didn't wear out because of anything I did. How can a year-old laptop battery with a cycle count of 160 wear out when the company claims that somewhere near 1000 cycle counts are possible?
Doesn't this give out the idea that the original part installed was faulty?
Batteries wear out, nor are you at fault. You are being charged for replacement because the warranty has expired.
MacBook Air battery issues as soon as the warranty got expired.
