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Hlopheth Author

Level 1

4 points

Purchased Music and authorisation of a computer.

I have purchased a full album of music through my computer and the purchase went through. Now when I try to play or listen to a track it indicate that I need to authorise the computer in order to play that track.

I re-authorise the computer but it gives me an error message and it does not complete the authorisation of the computer.

If I plat the track under the iTune Store, it does play. This is a frustration. Can anyone assists?

Regards

Henry

Windows, Windows 10

Posted on Dec 22, 2022 8:19 AM

Top-ranking reply

turingtest2

Level 10

274,119 points

Posted on Dec 22, 2022 11:32 AM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.

tt2

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Purchased Music and authorisation of a computer.

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