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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello, I have been having some problems with the App Store. My problem is that I can enter the App Store however I cannot download any apps and the apps that I already is not seen as downloaded. I have tried to reopen, sign out and re-enter app store, check payment information, set date and time settings etc but it won’t fix my problem.
iPhone 12 Pro Max, iOS 16
Please check, if you have a connection problem or access restrictions, check ⤵️
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)
Prevent in-app purchases from the App Store
Prevent in-app purchases from the App Store – Apple Support (UK)
You need to have a good Service & Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Please check, if you have a connection problem or access restrictions, check ⤵️
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)
Prevent in-app purchases from the App Store
Prevent in-app purchases from the App Store – Apple Support (UK)
You need to have a good Service & Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Cannot use AppStore
