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Receipt/invoice

Hello, I bought an iPhone 14 Pro Max online and I didn't receive a receipt/invoice at the store at time of picking up. I was told I must request it to be sent by email. How can I do it?

Posted on Dec 27, 2022 1:02 PM

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Question marked as Top-ranking reply

Posted on Dec 27, 2022 1:08 PM

rozane256 wrote:

Hello, I bought an iPhone 14 Pro Max online and I didn't receive a receipt/invoice at the store at time of picking up. I was told I must request it to be sent by email. How can I do it?


If you purchased from Apple, you can request a receipt from the retail location.


Check your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple Apple Store - Find a Store - Apple


If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple Viewing & Changing Orders - Shopping Help - Apple


If purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.




2 replies
Question marked as Top-ranking reply

Dec 27, 2022 1:08 PM in response to rozane256

rozane256 wrote:

Hello, I bought an iPhone 14 Pro Max online and I didn't receive a receipt/invoice at the store at time of picking up. I was told I must request it to be sent by email. How can I do it?


If you purchased from Apple, you can request a receipt from the retail location.


Check your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple Apple Store - Find a Store - Apple


If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple Viewing & Changing Orders - Shopping Help - Apple


If purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.




Receipt/invoice

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