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rayvese Author

Level 1

4 points

My iTunes and App Store is disabled

iPhone 13, iOS 16

Posted on Dec 27, 2022 10:45 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,978 points

Posted on Dec 27, 2022 10:54 PM

App Store and iTunes

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Apple ID

If you can't unlock your Apple ID

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.

If your Apple ID is locked or disabled - Apple Support

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My iTunes and App Store is disabled

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