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Apple Watch is dead on arrival, does not seem to want to chatge

Just received an I watch for Christmas, seems to be dead, trying to charge from my laptop and not having much luck. Any suggestions

Apple Watch SE

Posted on Dec 28, 2022 12:15 PM

Reply
1 reply

Dec 29, 2022 11:45 AM in response to Doug15johnson

Hi Doug15johnson,


Check out the information or steps below that you can take to help when an Apple Watch appears to not be charging properly:


"Get help if your Apple Watch won't charge

If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips: 

  • Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.
  • Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.
  • If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.
  • Completely remove any plastic wrap from both sides of the charger. 
  • Make sure that the back of your Apple Watch and the magnetic charger are clean.
  • Reposition the back of your Apple Watch on the charger. When the charger's magnets align correctly with your Apple Watch, a green or yellow lightning bolt green lightning bolt should appear on the watch face.*
  • Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the lightning bolt green lightning bolt to appear after you start charging your device. 
  • If your Apple Watch still won't charge, force it to restart. Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears."


That information can be found here: If your Apple Watch won't charge or it won't turn on - Apple Support


If you're still unable to get your Apple Watch to turn on or charge after that, you can contact Apple Support for further assistance. You can reach out with the following link: Contact - Official Apple Support


Take care.

Apple Watch is dead on arrival, does not seem to want to chatge

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