Apple Subscription has me locked out of new phone

I know my apple ID and password. But my Apple subscription is not the same and I do not know that password. Apple says I am locked out for 2 weeks. I cannot download anything onto my new phone


iPhone 13

Posted on Dec 28, 2022 6:59 PM

Reply
1 reply

Dec 29, 2022 7:55 AM in response to Applesubscriptionquestion

Hello,


This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support


If you still have problems with persistent password requests read about "What to do after [or before] you change your Apple ID email address or password" - What to do after you change your Apple ID or password - Apple Support


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Apple Subscription has me locked out of new phone

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