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m26_ Author

Level 1

7 points

Touch ID setup

Unable to complete Touch ID setup please go back and try again

iPhone 6s Plus, iOS 15

Posted on Dec 29, 2022 5:57 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,928 points

Posted on Dec 30, 2022 12:34 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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Touch ID setup

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