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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When I tried to restore my ipad from my computer, using itunes, I got the 4013 error message on my computer. I tried the update first than the restore, neither worked. Do I have any other options?
Begin with this support page:
If you continue to have difficulties, try using a different USB port on your computer. Using a different port will often force a reload of required software drivers.
Begin with this support page:
If you continue to have difficulties, try using a different USB port on your computer. Using a different port will often force a reload of required software drivers.
Click on 'contact us' in the Related Article above.
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My ipad shut down with the apple symbol flashing, I tried to do an update using my computer and got an error message, I tried to restore it and got the message 4013. I tried several times getting the same message. Do I have any other options?
