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My wife forgot her password on her iPod and now cannot use it. Can I reset it from scratch. It say she needs to remove the find my phone setting on her I phone. But I can’t find that setting on her phone
iPad mini, iOS 9
She'll have to log into her iCloud account on the web and then disable the Activation Lock for the iPod.
Check this article:
...
Remove Activation Lock on the web if a device is offline
...
copied from: How to remove Activation Lock - Apple Support
If this is about the Lock Screen Password, and she knows the Apple ID and Apple ID password, follow the steps in this article:
She'll have to log into her iCloud account on the web and then disable the Activation Lock for the iPod.
Check this article:
...
Remove Activation Lock on the web if a device is offline
...
copied from: How to remove Activation Lock - Apple Support
If this is about the Lock Screen Password, and she knows the Apple ID and Apple ID password, follow the steps in this article:
My wife forgot her password on her iPod and now cannot use it. Can I reset it from scratch. It say she needs to remove the find my phone setting on her I phone. But I can’t find that setting on her phone
