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Level 1

4 points

I can't download apps

I can’t download apps and it says your iTunes and your Apple ID is turned off

iPad mini 6, iPadOS 16

Posted on Jan 1, 2023 4:27 PM

Top-ranking reply

Level 10

471,729 points

Posted on Jan 1, 2023 4:49 PM

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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