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How do you turn off the activation lock if the owner doesn't know the apple id or password used either?

My cousin gave me this iPhone 4s to use with basic apps such as FaceTime and Books but shorty after using it, it went into activation lock. I've asked her what the Apple ID and password was and she told me she didn't know herself and had to make a new one herself. is there any other way to unlock it?

iPhone 4S

Posted on Jan 3, 2023 5:43 AM

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Question marked as Top-ranking reply

Posted on Jan 3, 2023 6:09 AM

If your cousin has valid proof of purchase information for this iPhone she can  start an Activation Lock support request at Apple

1 reply

How do you turn off the activation lock if the owner doesn't know the apple id or password used either?

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