iPad Pro 3rd Generation last used 2019/2020

Hello, I stopped using my iPad Pro either in 2019 or 2020 because I could not log in and the too many failed attempts put it in "unavailable" mode. I tried at the time to connect to my itunes on my laptop to perform recovery mode but it did not work. I spent hours googling solutions to no end. I am attempting again but it does not even register on the laptop as a device when I plug it in which means I cannot try the itunes recovery method. Is there anyway to reset this iPad without connecting to a device? Or how do I get it to connect to a device? All I am able to do at this point is charge it and turn it off and on. Since it was back in 2019/2020 that I was able to use it, I do not believe it has anything newer than iOS 14. What can I do? I do not need anything saved on the iPad prior to the unavailable, I have no need to back it up, I just would like to factory reset it so that it is usable again. There is no damage to the device physically, it is basically in the condition when I first opened it out of the box

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jan 5, 2023 6:22 AM

Reply
1 reply

Jan 5, 2023 6:46 AM in response to amscattolini

An iPad passcode cannot be recovered, reset or modified from another device.


iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

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iPad Pro 3rd Generation last used 2019/2020

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