You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

teddy9485 Author

Level 1

4 points

Apple Watch Malfunction

My apple watch is stuck on the apple logo screen, even when it is charging.

Apple Watch

Posted on Jan 5, 2023 6:53 PM

Top-ranking reply

LD150

Level 10

91,051 points

Posted on Jan 6, 2023 12:03 PM

Watch frozen, unresponsive, flashing, spinning or steady logo

If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.

Click here > Contact - Official Apple Support

or phone numbers

Click here > Contact Apple for support and service - Apple Support

View in context

Apple Watch Malfunction

Similar questions