Order processing delay

Hi Mahi3110,

Welcome to the Apple (user-to-user) Community.

Thank you for sharing your concerns about the order you placed online.

Wondering if you might want to check the status of your order online:

Apple Support have an article online (link below) that may help:

Viewing & Changing Orders - Shopping Help - Apple

Eg: says:

"You can check order status, track a delivery, view pickup details,

edit your delivery or email address, print an invoice and more

by checking your online Order Status (Opens in a new window)"

ie: You "sign in with your Apple ID and password" to view your order status.

Once you sign in, select View Orders.

This shows a summary of your most recent order.

All the best :-)

Sorry that your efforts have revealed such a disappointing result.

Seems it would be best to speak directly with someone at Apple "Shopping Help",

or Apple Support.

(In this Apple Community, we are all Apple users, like yourself, so have no access to any accounts or details, other than our own.)

A few of the available contact options:

Chat now 

(Opens in a new window)

or call 1‑800‑MY‑APPLE

or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support

If your country is not listed: 

Apple Assistance:

:Choose your country or region - Official Apple Support

There is also a "Get Support" link to Apple Support at the bottom of the web-page, (link below):

Subscriptions and Billing - Official Apple Support

Hope this helps :-)