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Level 1

4 points

Additional charges?

Why was I charged twice this week for Apple Music?

iPhone 11, 16

Posted on Jan 9, 2023 8:31 AM

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Top-ranking reply

Level 9

72,759 points

Posted on Jan 10, 2023 8:56 AM

Are you sure that Apple deducted the money and the message is legit?

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Did you follow the steps in this article, to find out, for which purchases you have been charged?

If you see 'apple.com/bill' on your billing statement - Apple Support

If you have been billed multiple times, you can ask for a refund:

Request a refund for apps or content that you bought from Apple - Apple Support

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Top-ranking reply

Level 9

72,759 points

Jan 10, 2023 8:56 AM in response to Cf-2000

Are you sure that Apple deducted the money and the message is legit?

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Did you follow the steps in this article, to find out, for which purchases you have been charged?

If you see 'apple.com/bill' on your billing statement - Apple Support

If you have been billed multiple times, you can ask for a refund:

Request a refund for apps or content that you bought from Apple - Apple Support

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Additional charges?

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