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Current phone black screened with white apple during transfer to new phone

Any ideas how to get my current phone to open when it has a black screen with intermittent white apple? It started this during a transfer to a new phone. It won’t power up or power off.

iPhone 11 Pro Max

Posted on Jan 9, 2023 10:03 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2023 11:04 PM

Does the phone still charge, if connected to your power adapter?

Can you force restart your device?

Force restart iPhone - Apple Support


If this does not work, see if you can connect in recovery mode to your computer, as explained in this article:

If your iPhone won't turn on or is frozen - Apple Support

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Current phone black screened with white apple during transfer to new phone

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