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I have $79.99 being paid to Apple.com bill each month, and I dont know what it is for. How do I find out

I have $79.99 being paid to Apple.com every month, and I don’t know what I am paying for. How do I find out?



iPhone 11, iOS 16

Posted on Jan 10, 2023 10:20 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2023 1:26 PM

I don’t understand what I am to do. I went to Apple Support and could not find an option that would allow me to find out what I was charged 79.99 for.

3 replies

Jan 10, 2023 1:39 PM in response to Mikelna-03

Hello,


Click on the colored links below to read more about each feature.


The support article If you see 'apple.com/bill' on your billing statement - Apple Support explains how you can check your iTunes and App Stores purchase history, cancel subscriptions, and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by family members if you are an organizer of a Family Sharing group, or possibly a second Apple ID you use. The article also provides a specific link for contacting Apple if you cannot trace the source of charges. If you use Apple Card you may find this document helpful too ➞ If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


Other possibilities to consider (not all may apply in your situation):

- Unanticipated amounts may be grouped charges ( How apps, content, and subscriptions from Apple are billed - Apple Support ).

- Purchases can be made with your ID if your Apple ID is compromised (what to do ➞ If you think your Apple ID has been compromised - Apple Support ) or somebody else has access to your device (require purchase password ➞ Require a password for App Store and iTunes purchases - Apple Support ).

- If you only see a charge in emails or texts that are not official Apple receipts, it is likely phishing attempts ( Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support ).

- If you are absolutely certain neither you, nor Apple, nor a Family Sharing member can account for a charge and it ONLY appears on a bill for a charge card you alone control, you may have been the victim of card fraud. Contact your financial institution.

- Small amounts of ~$1 may be an authorization hold that will be refunded (pending charge ➞ How apps, content, and subscriptions from Apple are billed - Apple Support ).


If a purchase is listed in your purchase history and you want to ask for a refund, click on this link to "Request a refund for apps or content that you bought from Apple" --> Request a refund for apps or content that you bought from Apple - Apple Support


If a Family Sharing member made the purchase then you need to discuss this with that person. They would have to initiate any refund request.


If a reporting a problem request is unsuccessful or you have another issue you can also try clicking here ➞ Choose your country or region - Official Apple Support Select your country, then a product.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


This link to 'Subscriptions and Billing' has a different layout of some (but NOT all) of the information provided above --> https://support.apple.com/billing




I have $79.99 being paid to Apple.com bill each month, and I dont know what it is for. How do I find out

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